Withdraw Winnings Back to Your E-Wallet
When you want to cash out, head to the withdrawal section of your account wallet. You choose whether the payout goes to GCash, Maya or InstaPay, then enter the amount you want to move. We route the transfer back to the wallet linked to your account. If your account verification is complete, the request goes straight to processing. Unverified accounts will see
a prompt to complete the KYC step first — that keeps your withdrawal secure and confirms the payout reaches the right person. Withdrawal availability depends on your account status and local eligibility.
- Go to withdrawals — Inside your wallet tab, select Withdraw and choose the payout method — GCash, Maya or InstaPay.
- Enter the amount — Type in the amount you want to cash out, staying within your available balance shown on screen.
- Confirm your details — Check that your linked e-wallet number is correct before submitting — payouts go to the account on file.
- Request processed — Verified accounts move to processing immediately. We notify you once the transfer leaves our side.